|
INTRODUCTION
Our experienced team of engineers and consultants deliver solid HP OpenView Performance Insight solutions including single or multiple server implementations and basic or customized reporting solutions. Our phased deployment service offers reliable implementation and value at each step. The delivery service is based on proven industry-standard service methodology .
SNMPWORLD, LLC co-developed and manages the HP OpenView Performance Insight User Forum. This public forum is dedicated to provide Information and Resources related to the HP OpenView Performance Insight product.
HP OPENVIEW PERFORMANCE INSIGHT INFORMATION
When it comes to IT network operations, the questions are tough ones: Can you document your network performance? Is your overall traffic going up or down—and how quickly is it changing? Which links are nearing capacity? Can you provide definitive performance reports to your customers and service management teams? These are the kinds of questions addressed by HP OpenView Performance Insight for Networks. When it comes to network operations, this powerful performance management and reporting application delivers the kind of information you need to answer some of your most critical questions.
HP OpenView Performance Insight for Networks is designed for network managers, technicians and service managers who are responsible for the service levels of the network as a whole or by customer. This turnkey application provides the information needed to proactively manage the core infrastructure of most networks. HP OpenView Performance Insight for Networks monitors a wide range of network protocols and devices. Along the way, it generates easy-to-understand reports that provide intelligent insight into your network operations. It gives you the information you need to work proactively to anticipate—and then eliminate—network bottlenecks. The information generated by HP OpenView Performance Insight for Networks helps you:
• Ensure the availability and top performance for your network
• Diagnose performance problems using recent and historical data
• Identify over- and under-utilized links
• Understand how your device resources are affecting network performance
• Document current network performance for internal use and customer service level agreements (SLAs) monitor more of your network
HP OpenView Performance Insight for Networks monitors a wide range of network protocols and devices. Monitored elements include:
• Frame Relay
• LAN/WAN (MIB-II interfaces)
• ATM
• Routers
• Device resources—CPU, memory and buffers on devices
• Cisco Powered Networks (optional)—NetFlow flow, Cisco ping MIB, Service Assurance Agent, MPLS VPN MIB data gain intelligent insight
HP OpenView Performance Insight for Networks offers rich reporting features. In the short term, these capabilities help your network planners and engineers work proactively to address developing problems before they impact the experience of end-users. In the longer term, the reports generated by HP OpenView Performance Insight for Networks provide your team with the information—and insight—you need to keep pace with increasing demands on your network. Better still, this insight into your network operations helps you ensure that you receive maximum benefits from your current investments.
With the powerful reporting capabilities of HP OpenView Performance Insight for Networks, you’ll have the information you need to make service guarantees with confidence. You can follow up these performance guarantees with tangible documentation of your SLA compliance. integrate fault and performance management
Get the best of both worlds: fault and performance management that are not only compatible with each other but also seamlessly integrate for optimal problem solving. HP OpenView Performance Insight for Networks and HP OpenView Network Node Manager feature a single polling configuration so you don't have to configure your management systems twice. Additionally, HP OpenView Performance Insight for Networks includes threshold monitoring and forwards performance violations directly to HP OpenView Network Node Manager. You can also launch HP OpenView Performance Insight reports from the event browser and network maps within HP OpenView Network Node Manager to see if a problem is new or relates to historical network activity.
HP OpenView Performance Insight for Networks delivers reports on your terms. The easily customized reports can be provisioned to break out data by customer or internal department. Further, login security can limit the information, such as specific customer data or department data, that a user can see. Here’s a quick look at the specific reports generated by HP OpenView Performance Insight for Networks:
• The Executive Summary report gives an overall view of a group of elements. It shows volume and other important metrics for the technology being viewed.
• The Capacity Planning report provides a view of under- and over-utilized elements. This information helps you balance loads and avoid costs by removing the need to purchase new resources.
• The Forecast report focuses on resources that are projected to become over-utilized in 90 days. This gives your administrators time to plan upgrades before bottlenecks affect users.
• The Hot Spot, Quick View and Top Ten reports identify elements of possible concern by exceptions, degree of change and other criteria.
• The Service Level report shows the elements with the worst availability and worst response time—the two leading metrics used in SLAs.
HP OPENVIEW PERFORMANCE INSIGHT IMPLEMENTATION SERVICES
Our experienced team of engineers and consultants deliver solid HP-OV Performance Insight solutions including single or multiple server implementations and basic or customized reporting solutions. Our phased deployment service offers reliable implementation and value at each step. The delivery service is based on proven industry-standard service methodology including the following phases:
1. Evaluation of customer requirements:
- Initial meeting: Evaluate current performance services and requirements.
- Complete list of SNMP managed elements. This list will include the following items
· Total number of SNMP managed elements (devices and interfaces)
· Device name
· Device brand
· Device type (Router, Switch, Hub, etc)
· Device IP address
· Device interfaces:
o Total number of interfaces
o Number of active interfaces
o Interface type (Ethernet, FDDI, Wan, etc)
- Define requirements of NON-SNMP managed devices and services and determine data to be imported including source and format.
- Complete HP OVPI DB sizing checklist: DB sizing is based on the number of managed elements (devices, interfaces, other), collection density (number of collected statistics), collection frequency (how often statistics are collected) and data storage requirements (real-time data and trended data).
2. Solution design and testing:
- Complete HP OVPI Pre-installation checklist:
· Server and client workstation configuration requirements (Hardware and OS)
o Supported OS configurations:
§ UNIX (Sun Solaris 2.6 or 2.7)
§ UNIX (HP-UX 11.0 or 11.11)
§ Windows (NT, 2000 and XP)
o Minimum hardware requirements:
§ CPU: 400 MHZ or higher
§ RAM: 512MB minimum 2GB recommended
§ DISK (exec): 300 MB
§ DISK (DB exec): 500MB
§ DB (storage): will depend on number of managed elements
· Server and client workstation location(s)
· Connectivity to managed elements (devices and interfaces)
· Reporting and report directory structure
· Database (Sybase) configuration and directory structure
· Database (Sybase) backup implementation
- Identify the customer’s product implementation team to participate throughout the complete engagement. This team includes the Project Manager, System Administrator, DB Administrator, IT Manager, HP OVPI Users, and other individuals involved in the project.
- Complete list of all SNMP elements to be polled, including the following items:
· Element name
· Element description (Router, Switch, interface, etc)
· Element location
· Element IP address
· Element SNMP access string
- Define Reporting requirements:
· Select required Report Packs
· Define Report Pack disk requirements
· Define Report Pack directory structure
· Define authorized RP users including administrator and users
· Define Report access requirements (on-line or Web access)
· Define requirements for custom reporting solutions
- Test proposed solution:
· Select group of elements to perform test
· Design test environment (on-site or SNMPWORLD testing lab)
· Define all required MIBs to be used for collection
· Test solution (2-3 days of collection)
o Test polling policies
o Test integrity of data collected
o Test accuracy of core Report Packs
o Test report access (Application Server, Embedded Web Server and HTML interface)
· Create test reports and present to customer for approval
3. Solution implementation:
- Verify Server configuration:
· Verify minimum system requirements for Server:
o Supported OS configurations:
§ UNIX (Sun Solaris 2.6 or 2.7)
§ UNIX (HP-UX 11.0 or 11.11)
§ Windows (NT, 2000 and XP)
o Minimum hardware requirements:
§ CPU: 400 MHZ or higher
§ RAM: 512MB minimum 2GB recommended
§ DISK (exec): 300 MB
§ DISK (DB exec): 500MB
§ DB (storage): will depend on number of managed elements
· Verify kernel modifications (UNIX server platforms only)
· Verify OS patches are installed and correctly implemented
· Verify JRE (Java Run-time Environment) is properly installed and configured
· Verify storage system structure is properly installed and configured:
o Number of disks
o Disk type, size and access speed
o Disk array type and configuration
o Disk partition configuration and access rights
- Install Sybase Database
· Install core Sybase Database
o Install core (Main DB and executables)
o Install Database management components
o Start and test core Sybase Database and processes
- Install OVPI core components
· Create OVPI Database
o Create and configure main OVPI partition (dpipe_db)
§ Total DB size purchased
o Create and configure OVPI transaction log partition (dpipe_log)
§ 50 % of main partition size recommended
o Create and configure OVPI temp partition (dpipe_tmp)
§ 50 % of main partition size recommended
· Install and configure OVPI license server
o Obtain license based on DB size purchased
· Install and configure OVPI server
o Define Sybase Server Name (DSQUERY)
o Define main Sybase Server port (5000)
o Define Sybase directory
o Define other Sybase communication ports:
§ <DSQUERY>_MS (Windows 5001, Unix 2053)
§ <DSQUERY>_HS (Windows 5003, Unix 2055)
§ <DSQUERY>_XP (Windows 5004, Unix 2056)
· Install and configure main poller
o Define Poller collection cahe directory
· Install OVPI application server
o OVPI application/web server (HTTP Port 80)
o OVPI Admin server (HTTP port 8000)
o OVPI Database connector (port 4005)
· Install and configure OVPI core tools
o Configure Report Builder application
§ Main OVPI server
§ OVPI clients
o Configure Report Viewer application
§ Main OVPI server
§ OVPI clients
· Install OVPI client applications
o Configure client access to OVPI application server
o Configure user directory structure
- Install and configure core Reporting Solutions (Report Packs)
· Install core Report Packs
o LAN/WAN (MIB-II interfaces)
o ATM
o Routers
o Device resources—CPU, memory and buffers on devices
o Frame Relay
§ Configure DLCI information
§ Configure DLCI Source/Destination information
· Configure list of SNMP devices
o Import list of SNMP devices including the following required items
§ Device name
§ Device IP Address
§ SNMP Read string
§ SNMP Write string (optional)
§ Device location (optional)
· Configure Polling policies
o Configure polling periods
o Configure data retention periods
o Configure and define device Polling groups
· Initiate collection of data from SNMP devices
· Verify data collection and storage
o Check tables on Table-Manager
o Check basic reports
· Provide basic installation and configuration documentation
4. Solution monitoring and customization
- SNMPWORLD, LLC will monitor the implemented OVPI solution for 1 week after product installation
- OVPI core customization
· Customize Sybase DB implementation
· Customize OVPI core components
· Customize basic Report Packs
o LAN/WAN (MIB-II interfaces)
o ATM
o Routers
o Device resources—CPU, memory and buffers on devices
o Frame Relay
§ Configure DLCI information
§ Configure DLCI Source/Destination information
· Install and configure custom Report packs
o Cisco (IP Ping)
o Cisco (Netflow)
o Cisco (Call Detail – Radius)
o Cisco (VoIP)
o Other
- OVPI Custom Reporting Solutions
· Define data to be collected
o Describe data types
o Describe data aggregation
o Describe data manipulation
· Define data collection mechanism
o Define data import engine
§ Perl script
§ REXX script
§ C-Shell script
§ Other
· Design data pre-processing process
o Perl script
o REXX script
o C-Shell script
o Other
· Design and test Data-Pipe script
o Obtain sample data
o Design Data-Pipe script
o Test Data-Pipe using sample data
· Design and test custom reports
o Design custom reports based on collected data
o Build custom reports based on collected data
o Test custom reports based on collected data
o Implement and distribute custom reports based on collected data
5. Training and support
- SNMPWORLD, LLC will provide on-going support for all basic and custom OVPI solutions
- OVPI Training
· Basic OVPI training will be provided by SNMPWORLD, LLC on-site (1-2 days)
· OVPI custom solution training will be provided by SNMPWORLD, LLC on-site
· Professional OVPI training will be provided by HP or Pervigil
Introduction | HP-OVPI Information | HP-OVPI Implementation Services | HP-OVPI User Forum
|
